Reports to: Executive Director. Employment Status: Full-Time, Non-Exempt. Starting Salary Range: $18-$20 per hour (DOE). (After completion of a probationary period, an employee qualifies for a fringe benefit package of medical, dental, vision and life insurances, a 401 (k)-retirement package and 13 paid holidays annually. These benefits are equivalent to approximately an additional $10 per hour).
GENERAL RESPONSIBILITIES: This position integrates the responsibilities of a Community Health Representative and Elder Services Coordinator. The purpose is to provide transportation and escort services for clients accessing health services, conduct home visits to support vulnerable populations including elders, and deliver advocacy, education, and case management. The role also aims to reduce elder abuse, support independent living for elders, and connect individuals with available health and social service resources. TYPICAL DUTIES: •Provide safe and timely transportation for clients to and from medical appointments and other essential services. • Conduct home safety assessments and wellness checks for vulnerable clients, including the elderly. • Deliver medications and essential supplies to clients’ homes. •Assist clients in applying for and maintaining third-party eligibility (e.g., Medi-Cal, Medicare, SSI). • Refer findings or concerns requiring follow-up to appropriate medical or social service providers. • Promote nutrition, exercise, and other wellness activities among the client population. • Coordinate and facilitate elder-focused activities and recreation to reduce isolation and increase engagement. • Support efforts to prevent elder abuse through education, monitoring, and timely interventions. • Maintain accurate records of client interactions, travel logs, assessments, and service delivery and input into RPMS. • Advocate on behalf of clients in accessing appropriate services and navigating social systems. • Educate clients and families about health and wellness resources available through the Center. • Represent SFHC positively in the community and collaborate with local health and social service agencies. • Perform additional duties as assigned to meet the evolving needs of clients and the organization.
KNOWLEDGE AND SKILLS REQUIRED: • Knowledge of general health care and social services practices, especially as they relate to Native American communities. • Familiarity with issues affecting the elderly and experience conducting home visits and case assessments. • Ability to recognize health or safety concerns and respond appropriately or refer to professionals. • Excellent communication, advocacy, and interpersonal skills. • Working knowledge of third-party benefits programs and social service systems (Medicare, Medi-Cal, SSI, etc.). • Strong organizational skills and ability to maintain confidential records accurately. • Basic First Aid and CPR certification preferred. • Computer skills, including data entry (e.g., RPMS or similar systems). • Must be dependable, respectful, and able to work independently as well as collaboratively. • Valid California driver’s license/Real ID, good driving record, proof of insurance, and dependable transportation required. • Ability to travel for trainings, workshops, and other work-related duties. RECRUTMENT OBJECTIVE: Ability to work well with diverse populations and socio-economic backgrounds. Awareness of working with American Indian and/or Alaskan Native individuals and communities. Be mindful of the unique opportunities and challenges that an Indian health career provides and be committed to working in a variety of environments. DRIVING AND ABILITY TO TRAVEL: Current California Driver’s License / Real ID and insurable per Strong Family Health Center automobile insurance carrier. Employee must be able to travel to workshops and trainings, overnight travel is required. Travel is primarily within California, however, can be nationally.
ACKNOWLEDGEMENT: This position description is intended to provide an overview of the requirements of the position. It is not necessarily inclusive and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the sole right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Employment with SFHC is at will, nothing in this job description, or by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type. AMERICAN INDIAN PREFERENCE: As a contractor/grantee under Indian Health Service, Strong Family Health Center is required bylaw to provide absolute preference to American Indians/Alaska Natives who are enrolled in a federally recognized tribe as defined by the Secretary of the Interior.
To be considered “preference” eligible, an applicant claiming Indian preference must submit a documentation, at the time application, of tribal enrollment and/or a letter certifying that he/she is an Indian as defined by the IHS Manual Part 7 Chapter 3. The Human Resource office will then determine verification of Indian preference. In all recruitment actions, preference will be granted to the applicant entitled to Indian Preference. However, the individual must meet all qualifications/requirements as defined by SFHC written job descriptions. EQUAL EMPLOYMENT OPPORTUNITY: Strong Family Health Center does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. NOTICE OF DRUG-FREE WORKPLACE ACT REQUIREMENT: Strong Family Health Center is required to implement the Drug-Free Workplace Act of 1988, 45CFR Part 76, Subpart F. As such, it is unlawful for employees to manufacture, distribute, dispense, posses, or use a controlled substance on the job site. All employees will be subjected toa pre-employment drug test. BACKGROUND CLEARANCE: Must submit to and clear a Criminal Background check, as per Indian Child Welfare Act and Indian Health Services suitability for employment guidelines. TUBERCULOSES CLEARANCE: All newly hired employees must complete tuberculosis testing. (31Jul/Aug7).
